Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ('Terms') constitute a legally binding agreement between you and Moolah Casino ('we', 'us', 'our'). They govern all aspects of your relationship with us, including your account registration, deposits and withdrawals, participation in games and promotions, and your general use of our website and any associated mobile applications.

By ticking the acceptance box at registration, or by continuing to use our platform after any update to these Terms, you confirm that you have read, understood and agreed to them. We reserve the right to amend these Terms at any time. When we make material changes, we will notify you via your registered email address or through a notice on our website. Your continued use of Moolah Casino after any amendment constitutes your acceptance of the updated Terms.

Eligibility to Play

To open an account and use our services, you must meet the following eligibility requirements at all times:

• You must be at least 18 years of age.
• You must be physically located in a jurisdiction where online gambling is permitted under applicable law.
• You must not be self-excluded from gambling services, including through any national or state self-exclusion programme.
• You must be acting on your own behalf and not as an agent for another person.
• You must not be a current employee of Moolah Casino or an immediate family member of such an employee.
• You must not have previously had an account closed by us for breach of these Terms.

We reserve the right to request proof of eligibility at any time. Where we are unable to verify that you meet these requirements, we may suspend or permanently close your account.

3. Deposits, Withdrawals and Payments

All transactions on your account with us must be conducted using payment methods that are registered in your own name. Third-party payments are not permitted. We reserve the right to return funds to their original source if we determine that a payment was made using a method not belonging to the account holder.

Making Deposits

Deposits are generally processed as soon as they are received and verified by our payment systems. The available deposit methods, minimum deposit amounts and any applicable fees are displayed on the cashier page of your account. We do not accept deposits from credit cards where this is prohibited by law or our payment processors. All deposits must be used for genuine gameplay and are not intended to serve as a banking or savings facility.

Requesting Withdrawals

You may request a withdrawal of your available balance at any time, subject to the completion of any required identity verification and the satisfaction of any applicable wagering requirements. Withdrawals will generally be processed back to the payment method used to make your original deposit where this is technically possible. We may require additional verification before processing a withdrawal, particularly for first-time withdrawals or amounts above certain thresholds. Processing times vary depending on the payment method you select.

Currency and Fees

Your account with us is denominated in Australian dollars unless otherwise specified at registration. We aim to process all transactions without charging fees on our side; however, your bank or payment provider may apply their own charges. We are not responsible for any third-party fees that may be applied to your transactions. Exchange rate fluctuations, where applicable, are also outside our control.

5. Prohibited Conduct, Liability and General Provisions

Prohibited Actions

By using Moolah Casino, you agree not to engage in any of the following prohibited conduct:

• Using automated software, bots, scripts or any other means to gain an unfair advantage over other players or the house.
• Attempting to hack, disrupt or interfere with our platform, servers or networks.
• Providing false or misleading information during registration or at any verification stage.
• Using our platform for any unlawful purpose, including money laundering or fraud.
• Engaging in abusive, threatening or harassing behaviour towards our staff or other players.
• Colluding with other players to manipulate game outcomes.
• Knowingly exploiting software bugs, errors or malfunctions for financial gain.
• Selling, transferring or otherwise dealing in your account or any associated funds or credits.

Consequences of Breach

If we determine that you have breached these Terms, we may take one or more of the following actions: issue a formal warning, suspend your account pending investigation, permanently close your account, void any outstanding bets or bonuses, and withhold or recover any funds we reasonably determine were obtained through prohibited conduct. We may also report relevant information to appropriate regulatory or law enforcement authorities where we are required or permitted to do so by law.

Limitation of Liability

To the maximum extent permitted by law, Moolah Casino is not liable for any indirect, incidental, consequential or punitive losses arising from your use of our platform, including but not limited to loss of winnings, loss of data or system downtime. Our services are provided on an 'as is' basis. While we strive to keep our platform available at all times, we do not guarantee uninterrupted access and are not liable for any interruptions caused by scheduled maintenance, technical issues or circumstances beyond our reasonable control.

Governing Law and Dispute Resolution

These Terms are governed by applicable law. In the event of a dispute, we encourage you to contact our customer support team in the first instance. We are committed to resolving complaints fairly and promptly through our internal complaints process. If a dispute cannot be resolved through that process, you may have the right to escalate the matter to an appropriate external body. Nothing in these Terms is intended to limit any rights you may have under applicable Australian consumer protection legislation, including the Australian Consumer Law.

Amendments and Severability

We may update these Terms at any time. The most current version will always be available on this page, along with the date it was last revised. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. These Terms represent the entire agreement between you and Moolah Casino in relation to your use of our services and supersede any prior agreements or representations.